![]() Overall: 1) Increased efficiency in resolving customer queries as I just login to their environment with teamviewer and quickly resolve their issues.Ģ) Quick turn around time to customer support as its real time and live via remote connection.ģ) Ability to implement and train customers remotely without having to be on-site and this has reduced immensely the cost of support fees charged to the customer.Ĥ) TeamViewer allows for global partnerships to happen with anyone around the world as you can share ideas, solutions via the platform. TeamViewer has been designed to start working on any device in a few seconds and this is its great advantage. With this software I can solve problems remotely or communicate with clients and colleagues without complicated procedures and tedious preparations. ![]() I can just concentrate on my work, not on preparing for it. Simple operation makes it an ideal tool for remote assistance and maintenance of remote computer workstations without the need for physical contact. If I had to compare TeamViewer to other programs of this type, its main advantage is the lack of additional network configuration: we can provide remote assistance to someone connected to the Internet through NAT, and the only thing that the client must do is enable the QuickSupport module and provide us with the ID and password. One tool allows you to work from a single room without wasting time and money on traveling. ![]() I find it very helpful with technical support, communication, collaboration or just information exchange. Pros: TeamViewer is an all-in-one software that allows you to access another computer remotely.
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